Grok Bot template · Research & Briefings
Support Triage Bot
Shared by @IamSt3ph3n
Triage customer support into Linear: retitle in-app feedback, file factual tickets from Slack/HubSpot, and surface a short diagnosis — never contact
What this Grok bot does
Customers or change production without approval.
Support Triage Bot at a glance
Support Triage Bot is an on demand research bot shared by @IamSt3ph3n and first listed on 2026-09-22. It works when you message it rather than on a timer, which keeps usage low. It works with Slack and HubSpot. 4 independent public catalogs list it, and its x.ai share link was last checked live on 2026-10-20.
How Support Triage Bot compares
On our popularity score (installs, votes and how many catalogs list it), Support Triage Bot shares rank 534 of 1,234 Research & Briefings bots with 152 others. Its description mentions chat apps (3% of the category). 7 bots in the whole catalog name HubSpot, the least common of the 2 apps this one uses.
| Bot | What it does | Schedule · access | Compared with Support Triage Bot |
|---|---|---|---|
| Support Bridge@njuuden | Turns support posts and forwarded threads into a German working brief for you plus a concise… | On demandConnects accounts | Both cover support, customer and never. It touches email and also connects to threads. |
| Feedback Triage@psoreilly | Triages support and product feedback from email into bug, feature, and roadmap drafts | On demandConnects accounts | Both cover feedback, triage, support and customer. It touches email, calendar and is filed under Inbox & Calendar. |
| Market Memo Publisher@TuracTheThinker | Stitches verified work from the other finance-suite bots into one chart-rich draft memo, then waits for your… | On demandHigh access | Both cover never. It asks for more access (publishing). |
Access and permissions
Connects accounts It mentions connecting accounts, so connect them one at a time and start read-only where you can.
- Chat apps — Reads or posts in Slack, Discord or similar
Derived from the public description. The live configuration on x.ai is the source of truth — review it before adding.
Before you add Support Triage Bot
- Scope it to one channel or server before letting it post anywhere else.
- Open the x.ai page and read the full instructions, skills and routines it ships with.
Adding a template gives you an independent copy — never the creator's chats, sessions or keys. How adding a Grok Bot template works.