Customer service desk that drafts replies from your policy voice
What this Grok bot does
Keeps small online sellers on top of customer orders in their Gmail.
Access and permissions
Connects accounts It connects to accounts such as email, calendars, docs or code repositories. Connect them one at a time and start with read-only access where you can.
- Email — Reads or acts on your email
Derived from the public description. The live configuration on x.ai is the source of truth — review it before adding.
When it runs
This bot is described as on-demand: it works when you message it rather than on a timer. That keeps usage low and makes it a good bot to try first.
Before you add Customer Service
- Prefer templates that draft replies rather than send them.
- Check whether a bot archives or deletes mail before you add it.
- A short daily routine at a fixed hour beats an always-on inbox watcher on cost and noise.
- Open the x.ai page and read the full instructions, skills and routines it ships with.
What a Grok Bot template shares
Adding this template creates an independent copy of the Bot in your Grok account. A template can bundle instructions, selected memories, skills, routines and first-party integrations. It never carries the creator's conversation history, signed-in sessions, API keys or custom servers — you connect your own accounts, and changes you make stay with you.
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