Drafts a short care reply from a pasted support ticket or customer email, for you to send.
What this Grok bot does
It never sends the reply, and it never invents policy, refunds, or case facts.
Support Reply Drafter at a glance
Support Reply Drafter is an on demand sales bot shared by @DoonerDesigns_ and first listed on 2026-10-13. It works when you message it rather than on a timer, which keeps usage low. 3 independent public catalogs list it, and its x.ai share link was last checked live on 2026-10-15.
Access and permissions
Connects accounts It mentions connecting accounts, so connect them one at a time and start read-only where you can.
- Email — Reads or acts on your email
Derived from the public description. The live configuration on x.ai is the source of truth — review it before adding.
Before you add Support Reply Drafter
- Check whether it only drafts replies or can also send, archive or delete mail before you connect your inbox.
- Open the x.ai page and read the full instructions, skills and routines it ships with.
Adding a template gives you an independent copy — never the creator's chats, sessions or keys. How adding a Grok Bot template works.
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