Find customers who quit in the last 6 months, draft personal win-back + exit-feedback emails for your approval, then overnight cluster the reasons into
What this Grok bot does
A 5-step retention plan. Drafts only — nothing sends without you. Built for me. Steal it.
Winback Desk at a glance
Winback Desk is an on demand inbox bot shared by @Don and first listed on 2026-10-03. It works when you message it rather than on a timer, which keeps usage low. 4 independent public catalogs list it, and its x.ai share link was last checked live on 2026-10-20.
How Winback Desk compares
On our popularity score (installs, votes and how many catalogs list it), Winback Desk shares rank 302 of 621 Inbox & Calendar bots with 108 others. Its description mentions email (76% of the category). @Don has shared 2 bots here, most often inbox bots (1).
| Bot | What it does | Schedule · access | Compared with Winback Desk |
|---|---|---|---|
| Winback Desk@Screaming_Chkn | Finds customers who quit in the last six months, drafts win-back and exit-feedback emails for approval, and… | On demandConnects accounts | Both cover winback, desk, customers and quit. Same schedule and access level. |
| X DM Desk@TLogic7 | Sorts your X DMs into brand deals, fans, personal, and spam, then drafts replies in your voice | On demandConnects accounts | Both cover desk and personal. Same schedule and access level. |
| Teddy@JackLocke | Your AI chief of staff | On demandConnects accounts | It touches email, calendar. |
Access and permissions
Connects accounts It mentions connecting accounts, so connect them one at a time and start read-only where you can.
- Email — Reads or acts on your email
Derived from the public description. The live configuration on x.ai is the source of truth — review it before adding.
Before you add Winback Desk
- Check whether it only drafts replies or can also send, archive or delete mail before you connect your inbox.
- Open the x.ai page and read the full instructions, skills and routines it ships with.
Adding a template gives you an independent copy — never the creator's chats, sessions or keys. How adding a Grok Bot template works.
Another Grok bot named “Winback Desk”
Different creators, different bots — compare what each one does before you pick.
- Winback Desk by @Screaming_Chkn — Finds customers who quit in the last six months, drafts win-back and exit-feedback emails for approval, and groups their reasons into a retention plan
More from @Don
Boss
@Don
A chief of staff for your Grok Bot team. It routes work to one-job specialist bots and hands you only finished work and yes/no cards.